FREQUENTLY ASKED QUESTIONS
We offer free delivery on all orders of $75/£75.
UPS & DHL are our preferred couriers worldwide.
In the UK we use Royal Mail to safely deliver all orders to our couriers.
If you have any specific requirements for delivery, or if you would like your goods urgently, we do have an option for this at an extra cost, please don’t hesitate to contact us.
Postage Options on Orders Under $75/£75
– USA & Canada: $4.99
– United Kingdom: £9.99
– Rest of The World: $9.99
All of our products are made to order. Our standard production time is 3 to 5 working days.
All orders are delivered via UPS, DHL or Royal Mail to ensure your order arrives quickly & safely.
We accept all major credit cards and debit cards via our secure online checkout process. All card payments are processed securely via Stripe.
28-Day No Hassle Refunds
If your order arrives damaged, we will replace it for you free of charge, or offer you a refund for your purchase. Delivery charges are non-refundable.
Cancellations
Once your order has been processed, we will be unable to cancel it as we make all items on our website to order.
Missing Deliveries
In the rare event your delivery is lost in transit, we will provide you with a replacement free of charge. A refund will not be issued.
You can find further information on our returns policy here
OUR OFFICES
2039 N Las Palmas Ave
Los Angeles
CA 90068
USA
128 City Road
London
United Kingdom
EC1V 2NX